Terms and Condition
Effective Date: 15/05/2023
Please read these Terms and Conditions carefully before using our website and engaging in any transactions with MUKA. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.
- General
1.1. By using our website, you represent that you have the legal capacity to enter into a contract.
1.2. Account Registration: In order to access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3. Product Information: We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information on our website.
- Ordering and Payment
2.1. Product Availability: All products on our website are subject to availability. We reserve the right to limit the quantities of any products that we offer.
2.2. Pricing: The prices displayed on our website are in South African Rand (ZAR) and are subject to change without notice. We make efforts to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
2.3. Payment: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
- Shipping and Delivery
3.1. Shipping: We will make reasonable efforts to deliver your ordered products within the estimated timeframe. However, we do not guarantee any specific delivery dates or times, as they may vary depending on factors beyond our control.
3.2. Delivery Address: It is your responsibility to provide an accurate and complete delivery address. We will not be held responsible for any delays or delivery failures due to incorrect or insufficient address information provided by you.
3.3. Shipping Fees: Shipping fees, if applicable, will be clearly stated during the checkout process. Additional charges, such as customs duties or taxes, may apply depending on the destination country, and these are the responsibility of the buyer.
- Returns and Refunds
4.1. Return Policy: We have a returns policy in place, which outlines the conditions and procedures for returning products. Please refer to our returns policy, available on our website, for more information.
4.2. Refunds: Refunds, if applicable, will be processed in accordance with our returns policy. We reserve the right to refuse refunds if the returned products do not meet our return policy requirements.
- Intellectual Property
5.1. Ownership: All intellectual property rights, including trademarks, copyrights, and logos, displayed on our website are the property of MUKA or their respective owners. You are prohibited from using, copying, reproducing, or modifying any intellectual property without prior written consent.
- Limitation of Liability
6.1. To the extent permitted by law, MUKA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website, products, or services.
- Governing Law and Jurisdiction
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Gauteng.
- Indemnification
8.1. You agree to indemnify and hold MUKA, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our website, products, or services, or any violation of these Terms and Conditions.
- Modifications to the Terms and Conditions
9.1. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for any updates or modifications.
- Severability
10.1. If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
- Entire Agreement
11.1. These Terms and Conditions constitute the entire agreement between you and MUKA regarding your use of our website, products, and services, and supersede any prior agreements or understandings, whether written or oral.
- Contact Information
12.1. If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at online@muka.co.za or call us on +27 82 561 9104.
By using our website and engaging in transactions with MUKA, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last updated: 15/05/2023