Terms & Conditions

1. General

• By using our website, you represent that you have the legal capacity to enter into a contract.
• Account registration: you are responsible for maintaining the confidentiality of your account information and for all activity under your account.
• Product information: we strive to provide accurate and up to date product descriptions, pricing and availability, but do not warrant the accuracy, completeness or reliability of any information on our website.

2. Ordering and payment

• All products are subject to availability. We reserve the right to limit the quantities of any products we offer.
• Prices are displayed in South African Rand and are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
• By providing payment information, you represent and warrant that you are authorised to use the chosen payment method.

3. Shipping and delivery

• We make reasonable efforts to deliver within the estimated timeframe, but do not guarantee specific delivery dates or times.
• It is your responsibility to provide an accurate and complete delivery address. We are not responsible for delays or failures caused by incorrect address information.
• Shipping fees are stated during checkout. Customs duties or taxes for international destinations are the responsibility of the buyer.

4. Returns and refunds

Returns and refunds are handled in accordance with our Refunds & Returns Policy. We reserve the right to refuse refunds where returned products do not meet those requirements.

5. Intellectual property

All intellectual property rights, including trademarks, copyrights and logos displayed on our website, are the property of MUKA or their respective owners. You may not use, copy, reproduce or modify any intellectual property without prior written consent.

6. Limitation of liability

To the extent permitted by law, MUKA shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of your use or inability to use our website, products or services.

7. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of South Africa. Any disputes are subject to the exclusive jurisdiction of the courts in Gauteng.

8. Indemnification

You agree to indemnify and hold MUKA, its affiliates, officers, directors, employees and agents harmless from any claims, liabilities, damages, losses, costs or expenses, including reasonable legal fees, arising out of your use of our website, products or services, or any violation of these Terms and Conditions.

9. Modifications

We may modify or update these Terms and Conditions at any time without prior notice. Changes are effective immediately upon posting. Please review this page periodically.

10. Severability and entire agreement

If any provision is held to be invalid, illegal or unenforceable, the remaining provisions continue in full force and effect. These Terms and Conditions constitute the entire agreement between you and MUKA regarding your use of our website, products and services.

11. Contact information

For any questions regarding these Terms and Conditions, email support@muka.co.za or call +27 67 138 6570.